Privacy
What we do with your details.
Last updated 4 November 2026
This policy describes how this website and the enquiries it sends actually work today. Where a practice is still being decided, it says so rather than describing something we have not built.
Who we are
Summit Building Co. designs and builds modular and prefabricated dwellings in British Columbia. Our office and workshop are at 4404 29th St., Vernon, BC V1T 5B8, Canada.
For anything in this policy, contact info@summitbuilding.ca or 250-541-6658.
What this policy covers
It covers this website and the forms on it: the project enquiry on the Start here page, the bespoke brief on the Bespoke Projects page, and enquiries sent from a home listing.
Summit Wayfinder and Summit Compass are separate applications. When you open them you leave this site, and what you enter there is held by those applications. This policy explains what the website passes to them and what comes back with your enquiry.
What we collect when you send an enquiry
Your name and email address are required, because we need them to reply. Your phone number is optional.
Alongside those, the form records what you choose to tell us: the type of building you are considering, how you intend to use it, whether you own the property, your timeline, an optional total-project budget range, the property location, anything you write in the notes, and the answers to the optional property questions if you open them.
It also records your marketing choice, the page you sent the enquiry from, any reference you arrived with (a model, a project, a solution page or a guided-helper answer), and the date and time of the enquiry.
Answers carried in from a guided tool
If you arrive from Wayfinder, Compass or a helper on this site, the link may carry the choices you already made, project type, stage, a model reference, or a summary of the answers you selected, as ordinary link parameters.
We do not put names, email addresses, phone numbers or free-text notes into those links.
The enquiry form shows you everything that was carried in, in full, and lets you edit or clear it before you send. What you leave in the box is what is sent.
Why we use it
To answer your enquiry and tell you honestly whether the property is a realistic fit; to prepare for a call or a site conversation; to keep a record of what was asked and what we answered; and, only if you tick the box, to send occasional project updates.
Replying to your enquiry does not depend on the marketing choice, and ticking or leaving it unticked changes nothing about the reply.
Who processes it
Website hosting, database storage and the delivery of our notification emails run through Base44, the platform this site is built on. Our email provider handles the notification that tells the team an enquiry has arrived, and our reply to you.
Video links to YouTube and similar platforms open outside this site. We link out rather than embedding a player, so nothing is loaded from those platforms until you choose to follow a link.
A customer-record system for active enquiries is being connected. When it is live, enquiry details will be recorded there as well, and this policy will be updated to name it.
We do not sell your details, and we do not pass them to anyone for their own advertising.
Discovery calls and booking
Discovery calls are booked through the Meet page on this site. The calendar behind it is read only for the times that are free, never for what is already in it.
When you book, the name, contact details and time you choose are stored here, and the appointment is written to the team’s Google Calendar so it appears in their diary. Google Calendar holds that entry under its own notice.
Estimates and saved figures
Compass is a separate estimating application. Estimates you build or save there are held by that application, under its own notice.
The enquiry you send from this site carries only the reference you choose to include, such as the model or the stage you reached.
How long we keep it
Enquiries are kept while we are working on them, and afterwards as a record of the request and our answer.
We do not have an automatic deletion schedule yet. If you want an enquiry removed, ask us and the team will handle it directly, and will tell you what can be removed and what we are obliged to keep.
Your choices
You can ask what we hold about you, ask us to correct it, ask us to remove it, or withdraw your marketing consent at any time. Write to info@summitbuilding.ca or call 250-541-6658.
Withdrawing marketing consent does not affect an enquiry you have already sent, and you do not have to give a reason.
If you are not satisfied with our answer, you can raise the matter with the Office of the Privacy Commissioner of Canada, or the Office of the Information and Privacy Commissioner for British Columbia.
Security
Enquiries are stored in our website platform’s database, and access is limited to the people at Summit who need it to answer you.
Email is not a secure channel. Please do not send identity documents or other sensitive records with an enquiry, ask us for a safer route first. We do not claim a security certification for this site.
Changes to this policy
If this policy changes, the date at the top changes with it. A change to how enquiries are handled will be described here rather than made quietly.
Contact for privacy questions
There is no account to manage and no form to submit. Write to us and the team will answer directly.
